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Reasons for No Hot Water

Here we take a look at some common reasons why you may not have hot water in your house:

  • The Pilot Light- This is one of the most straightforward hot water problem fixes. Check the water heater to ensure the pilot light is on (the location of the pilot light will be mentioned on your owner’s manual). If the pilot light is not on, follow the manufacturer’s instructions on how to re-light it.
  • Leak In The Gas Hot Water Heaters- If you are using a gas hot water heater, a leakage in the gas line may be the culprit. Check whether there is a distinct rotten egg smell in the area around the water heater. It’s crucial to understand that this can be a hazardous situation, and you need to call in a licensed gas plumbing professional without delay.
  • Old Heating Element- If you do not have sufficient hot water, or only warm water is coming from the unit, you may need to replace the heating element.
  • Sediment Build-up- Over time, various contaminants in the water can build-up at the bottom of this water heater. This reduces its ability to produce sufficient hot water. You can tackle this issue by cleaning the system regularly. Consider using a water softening agent if you have hard water. You can also reduce the water heater’s temperature to 130 degrees.
  • Rusting Tank- If you have noticed reddish-brown water coming from the unit, it means the tank is rusty. In this case, you’d have to replace your water heater.
  • Thermostat Problems– If you do not have sufficient hot water, check the thermostat. Make sure it’s set to the right temperature. If it is, but you still don’t have hot water, you would need to replace that component of the system.

Regular Water Heater Maintenance Is Essential

Making sure that your water heater operates as it should and meets your family’s hot water needs is to get it serviced with regularity. Licensed plumbers like the ones at our company can handle the regular maintenance of these systems at specific intervals. However, if you notice any issues with the unit, never delay in calling us.

Timely fixes by experts like us help ensure that the problem does not escalate and that you do not have to spend large amounts of money on complicated repairs down the track.  For any more information call Hero Plumbing at this number- (02) 9137 8549. We are available 24/7 and offer affordable plumbing services. You can also book online by clicking here, or request a free quote through this form and we will revert shortly.


Our Customers

Christopher Chow

I called Hero Plumbing to unblock a shower drain and was unable to get a quote over the phone, but Sam the owner was here same day. After his first try, he made quick work of the blockage. I opted to also get the acid cleaner stuff poured down. Sam had run out, but made a trip to go pick some up to finish the job. If you opt for this treatment make sure you can easily air the bathroom as it’s extremely strong and produces a lot of fumes. Great Service and Honest Pricing.

Sarah Lincon

Hero Plumbing has been excellent since there first phone call.
I spoke to a gentlemen names Sam which he organised a technician to come and replace our hot water heater.
The technician was excellent called me 30mins before arrival explained the whole job to me and gave me an upfront price.
Excellent work Hero team.
We are a Hero member now and always look forward to working with them.

Jared Evans

We've used Hero Plumbing previously. Both times reliable and flexible with changing times (helpful during covid ISO periods!)
Hayden was on time and explained the issue clearly, fixed it,then also did some extra checks on water pressure and taps to ensure there were no underlying issues.
Would recommend their services.

Denzi K

Hero Plumbing has been our go to plumber for years.

They replaced our hot water system with excellent workmanship, professionalism and in a timely manner - as always!

Hayden Davidson

Brilliant service from the first phone call to Hero Plumbing as Sam the manager booked us in very efficiently. I received a confirmation  email, a phone call on approach and all went smoothly & work conducted was beautiful . The team did a great job even dig up on our sewer and cut concrete & repaired the issue and our sewer is running like a dream.
Thanks for your great efforts guys!


Victoria Barmina

I knew Sam when he was working alone. And from the first time I was pleasantly surprised by his work. A little later I found out that he has his own business. I am very happy about that. And I am very glad for myself that I have such a company that I can always rely on.

Thank you for your work. People need you very much.

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